Thirdfort collects and processes three categories of data which are defined here:
- Consumer Data - Data provided by an individual who has registered as a consumer via the Thirdfort App and set up a Thirdfort Consumer Account.
- Thirdfort Client Data - Data provided by a client of Thirdfort which has purchased Thirdfort Services. This will be a lawyer, agent, broker or other professional.
- Enquiries Data - Data provided via support queries, demo requests or other enquiries
Thirdfort limits the data that is shared with Third Party Service Providers to ensure only the data that is required is shared with each third party. Below we list the Data Providers and Technical Service Providers we use and which categories of data we share with each. The lists below are not exhaustive and may change from time to time.
Data Providers
| Third Party |
Consumer Data |
Thirdfort Client Data |
Enquiries Data |
Purpose of data processing |
| Onfido Limited |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| Experian PLC |
✓ |
✗* |
✗ |
To provide Thirdfort Services |
| Truelayer Limited |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| IVXS UK Ltd trading as ComplyAdvantage |
✓ |
✗* |
✗ |
To provide Thirdfort Services |
InnoValor Software B.V |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
iProov Limited |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| Emailage (part of RELX PLC) |
✓ |
✗* |
✗ |
To provide Thirdfort Services |
| |
|
(* Except Lite ID) |
|
|
Technical Service Providers
| Third Party |
Consumer Data |
Thirdfort Client Data |
Enquiries Data |
Purpose of data processing |
| Aircall SAS |
✓ |
✓ |
✗ |
Calls |
| Auth0, Inc |
✗ |
✓ |
✗ |
User authentication |
| Breezy HR, Inc |
✗ |
✗ |
✓ |
Hiring |
| Firebase (part of Google LLC) |
✓ |
✗ |
✗ |
User authentication |
| FrontApp, Inc |
✓ |
✓ |
✓ |
Emails |
| Gitlab, Inc |
✓ |
✓ |
✗ |
Support |
| GoCardless Ltd |
✗ |
✓ |
✗ |
Direct Debit payments |
| Google Cloud Services (Google LLC) |
✓ |
✓ |
✓ |
Hosting, cloud storage, emails |
| Hubspot, Inc |
✗ |
✗ |
✓ |
Sales & marketing |
| Intercom, Inc |
✓ |
✓ |
✗ |
Instant chat |
| Mailchimp (Rocket Science Group LLC) |
✗ |
✓ |
✓ |
Outbound emails |
| Planhat AB |
✗ |
✓ |
✗ |
Customer Success |
| Sendgrid (part of Twilio, Inc) |
✓ |
✓ |
✗ |
Outbound emails |
| Slack Technologies, Inc |
✓ |
✓ |
✓ |
Communications |
| Stripe, Inc |
✓ |
✓ |
✗ |
Payments |
| Thirdfort Technologies (Pvt) Ltd |
✓ |
✓ |
✗ |
Technical support |
Trustpilot, Inc |
✓ |
✓ |
✗ |
Reviews |
| Twilio, Inc |
✓ |
✗ |
✗ |
SMS messaging |
| TxtMagic Ltd |
✓ |
✗ |
✗ |
SMS messaging |
| Webflow, Inc |
✗ |
✗ |
✓ |
Website |
| Zapier, Inc |
✓ |
✓ |
✓ |
Data management |
