Thirdfort collects and processes three categories of data which are defined here:
- Consumer Data - Data provided by an individual who has registered as a consumer via the Thirdfort App and set up a Thirdfort Consumer Account.
- Thirdfort Client Data - Data provided by a client of Thirdfort which has purchased Thirdfort Services. This will be a lawyer, agent, broker or other professional.
- Enquiries Data - Data provided via support queries, demo requests or other enquiries
Thirdfort limits the data that is shared with Third Party Service Providers to ensure only the data that is required is shared with each third party. Below we list the Data Providers and Technical Service Providers we use and which categories of data we share with each. The lists below are not exhaustive and may change from time to time.
Data Providers
| Third Party |
Consumer Data |
Thirdfort Client Data |
Enquiries Data |
Purpose of data processing |
| Onfido |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| Experian |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| Truelayer |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| Comply Advantage |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
| Emailage |
✓ |
✗ |
✗ |
To provide Thirdfort Services |
Technical Service Providers
| Third Party |
Consumer Data |
Thirdfort Client Data |
Enquiries Data |
Purpose of data processing |
| Aircall |
✓ |
✓ |
✗ |
Calls |
| Auth0 |
✗ |
✓ |
✗ |
User authentication |
| Breezy |
✗ |
✗ |
✓ |
Hiring |
| Firebase |
✓ |
✗ |
✗ |
User authentication |
| Front |
✓ |
✓ |
✓ |
Emails |
| Gitlab |
✓ |
✓ |
✗ |
Support |
| GoCardless |
✗ |
✓ |
✗ |
Direct Debit payments |
| Google Cloud Services |
✓ |
✓ |
✓ |
Hosting, cloud storage, emails |
| Hubspot |
✗ |
✗ |
✓ |
Sales & marketing |
| Intercom |
✓ |
✓ |
✗ |
Instant chat |
| Mailchimp |
✗ |
✓ |
✓ |
Outbound emails |
| Planhat |
✗ |
✓ |
✗ |
Customer Success |
| Sendgrid |
✓ |
✓ |
✗ |
Outbound emails |
| Slack |
✓ |
✓ |
✓ |
Communications |
| Stripe |
✓ |
✓ |
✗ |
Payments |
| Trustpilot |
✓ |
✓ |
✗ |
Reviews |
| Twilio |
✓ |
✗ |
✗ |
SMS messaging |
| TxtMagic |
✓ |
✗ |
✗ |
SMS messaging |
| Webflow |
✗ |
✗ |
✓ |
Website |
| Zapier |
✓ |
✓ |
✓ |
Data management |
